Shipping Policy – Blitz Appliances
Last updated: 2025-02-01
Thank you for shopping with BLITZ.
This Shipping Policy explains how and when your order will be processed and delivered.
1. Processing Time
Orders are processed Monday to Friday, excluding holidays.
Most orders are shipped within 1–2 business days after payment is confirmed.
During busy periods (sales, holidays, product launches), processing time may extend to 3–4 business days.
You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
2. Where We Ship
We currently ship to:
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Canada (all provinces & territories)
(Optional – edit if applicable)
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United States (contiguous USA only – no PO boxes)
If you require shipping to another country, please contact us before placing your order.
3. Shipping Methods & Delivery Time
Estimated delivery times after shipment:
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Standard Shipping (Canada): 2–7 business days
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Express Shipping (Canada): 1–3 business days
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(Optional) USA Standard: 4–10 business days
These timeframes are estimates only.
BLITZ is not responsible for carrier delays caused by weather, peak periods, customs processing, or other factors outside our control.
4. Shipping Rates
Shipping rates are calculated at checkout based on:
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Delivery address
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Total order weight and size
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Selected shipping method
From time to time, we may offer free shipping promotions. Any applicable conditions (minimum order value, eligible regions, etc.) will be clearly displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive an email containing:
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Your tracking number
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A link to track your parcel online
If you have not received tracking information within 3 business days, please check your spam or junk folder, then contact us.
6. Incorrect or Incomplete Addresses
Please ensure your shipping address is complete and accurate at checkout.
If a parcel is returned due to an incorrect or incomplete address or failure to pick up the shipment, we may:
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Reship the order (additional shipping fees may apply), or
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Refund the product price minus the original shipping cost once the parcel has returned to our warehouse.
We are unable to reroute a package once it has been shipped.
7. Lost, Stolen or Damaged Packages
If your order arrives damaged, please:
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Take clear photos of the shipping box and damaged product.
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Contact us within 7 days of delivery with your order number and photos.
If tracking shows “Delivered” but you cannot find your package:
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Check with household members or neighbours.
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Check common safe-drop locations (porch, mailbox area, back door, etc.).
If the package is still missing:
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Contact the shipping carrier using your tracking number.
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Then contact us so we can assist with opening a carrier investigation.
We will do our best to help resolve the issue, but final resolution depends on the carrier’s policies and investigation.
8. Customs, Duties & Taxes (International Orders)
For orders shipped outside Canada:
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Local customs duties, taxes, import fees, or brokerage charges (if applicable) are the responsibility of the customer.
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BLITZ is not responsible for delays caused by customs clearance.
9. Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, changes may no longer be possible. In such cases, you may use our Return Policy after delivery.
10. Contact Us
If you have any questions about this Shipping Policy or your order, please contact us:
BLITZ
Contact Page:
https://goblitzclean.com/pages/contact
(Please include your order number in all messages.)
